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New Reviewer

Bad bad people working at your location

Murphy Usa - Bad bad people working at your location
Murphy Usa - Bad bad people working at your location
Murphy Usa - Bad bad people working at your location
Murphy Usa - Bad bad people working at your location
Murphy Usa - Bad bad people working at your location
Murphy Usa - Bad bad people working at your location
don't think she really wants her job this picture was taken at 9:42. She took a smoke break outside by her car while a customer was pumping gas. I have other pictures for spending time with her friend boyfriend the way they were hugging. Between 9:42 and 10:00 10:45 pm 08/04/2022. It's 11:00 she still standing outside on the clock shooting the breeze with her friend the store hadn't closed no I'm the store is closed but by now. She closes up early. Just love gagging hanging on the clock.
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ID
#3826430 Review #3826430 is a subjective opinion of poster.
Location
Marietta, Georgia
Cons
  • Unprofessional
Preferred solution
This situation corrected and hire people with more sense

Report bad service attendance

Gave attendant a $20.00 dollar bill. Attendant wouldn't not give change back from gas purchase. In fact she said you didn't give me a $20.00 bill. Gas purchased on Pump number 11. In Milan Tennessee Murphy Gas Station at Walmart.
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ID
#3826491 Review #3826491 is a subjective opinion of poster.
Location
Wichita, Kansas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Terrible service

Cashier very rude cussed my husband and have very bad unprofessional attitude..store Alexandria la north mall dr

User's recommendation: Murphy USA stores are great we are even reward members only place we get gas.

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ID
#3823926 Review #3823926 is a subjective opinion of poster.
Location
Atlanta, Georgia

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Verified Reviewer
New Reviewer

My account

I have been contacting you but no one ever responds. The people at the murphy store I go to said they would fix my account but no one ever has. I had a murphy account for a years with the phone number {{Redacted}}. I have a lot of points built up that I had not used. (I believe it was 1400 to 1800 points). I moved May 7, 2021. My landline number changed to {{Redacted}}. My cell phone is {{Redacted}}. I no longer have any points and I would like to know why you could not transfer them. Please let me know something. Thank you, Brenda Carnes .

User's recommendation: none unless they finally respond to me.

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ID
#3808507 Review #3808507 is a subjective opinion of poster.
Location
Amarillo, Texas
Pros
  • Are a little cheaper
Cons
  • You took my points and will not give them back
Preferred solution
Let the company propose a solution

Horrific experience

To be blamed and accused of stealing gas and threatened by her call to the police and eventually pulled over by the police cause of the call..Id like to speak to someone... thank you. Absolutely treated like a criminal
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ID
#3806946 Review #3806946 is a subjective opinion of poster.
Location
Mountain View, Arkansas
Cons
  • Poor customer service
  • Unprofessional
  • Horrible service

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Boonville Mo. Never open! Why can't they keep doors open past 6 pm. Never consistent

I've heard from many former employees that your manager is the problem here. You are loosing a ton of $ closing at random times because employees keep quitting. It's extremely frustrating for customers!
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1 comment
#2219010

LOL..You sound like a p a the tic L O S ER former employee with an ax to grind. How much is a "ton" of money and how can a Nowhere USA Boonville produce it?

So, is this manager an ex?

Dates someone you want? C'mon...That would be more interesting than this lame post.

ID
#3790811 Review #3790811 is a subjective opinion of poster.
Location
Chillicothe, Missouri
Pros
  • Good customer service
  • Fair cost on tobacco and gas

Didn't receive points

On 2 different occasions in Stilwell Oklahoma I got fuel and didn't receive my points. I'm not sure if the pumps are messed up or what. I was very disappointed.
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ID
#3788016 Review #3788016 is a subjective opinion of poster.
Location
Park Hill, Oklahoma
New Reviewer

The customer service sucks and so does the website. Very hard to get through to them

Cannot ever get anyone to answer the phone or if you leave your number no one ever calls you back and the website doesnt work either.
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ID
#3786757 Review #3786757 is a subjective opinion of poster.
Location
Austin, Texas
Product
Yahoo Website
Pros
  • Good prices
  • Great service
  • Good gas good prices
Preferred solution
Help with getting password reset

Lack of customer concern

I left Murphy's at about a half hour before close and left my debit card on the counter. Was being rushed out as usual, so the lady could start closing up. I had just had a buddy give me a ride for CIGS just after working on my truck, and because I live 5 miles out of...
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ID
#3784263 Review #3784263 is a subjective opinion of poster.
Location
Houston, Texas
New Reviewer

Recognize the actions of an employee in a confrontational situation.

On 07.21.22 at approximately 6:35 PM, I was standing in line awaiting to make a transaction with the cashier - who I later learned his name to be Franco - at the Lawrenceburg, TN, store# 7583 location. While in line, I witnessed the interaction that Franco was having...
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ID
#3782533 Review #3782533 is a subjective opinion of poster.
Location
Lawrenceburg, Tennessee
New Reviewer

0 new people hired is very rude and disrespectful

They overcharge for these pod and kept hanging up when I was calling to try to talk with someone said the manager was gone and she was just there still a girl laughed and kept hanging up so that was in Covington

User's recommendation: Go somewhere else.

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ID
#3779171 Review #3779171 is a subjective opinion of poster.
Location
Covington, Tennessee
Product
Vuse Vapor Electronic Cigarette Refill
Pros
  • Good gas prices
  • Fair cost on tobacco and gas
Cons
  • Rude employees
  • Other people can use your rewards if they know your phone number
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Bad gas clam

I had a bad gas clam and Murray USA has not payed like they said they would now this is the second weekend I have had no car and I dont know who to talk to to get this cleared up

User's recommendation: Do not get gas at Murray usa.

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ID
#3771936 Review #3771936 is a subjective opinion of poster.
Location
Lynn Haven, Florida
Cons
  • Rude employees
Loss
$1000
Preferred solution
Apology
New Reviewer

I Sandra by about two body armor waters that were supposed to give me 50 bonus points and it gave me six.

I bought two body armor waters that were supposed to give me 50 bonus points and it gave me six. Today I am Rudy Miller
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ID
#3770102 Review #3770102 is a subjective opinion of poster.
Location
Myrtle Beach, South Carolina
Preferred solution
Want my 50 bonus poimts

Complaint.

Its about the cashier complaining about counting change with a attitude.This particular store has no lobby so we are getting serviced outside in the Heat might I add while she's complaining about doing her Job.

User's recommendation: Take business elsewhere to many other gas/ store's around to put up with rude customer service Period especially when your standing outside in the Heat & she's in the Air now who should be complaining. EXACTLY!!

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ID
#3762126 Review #3762126 is a subjective opinion of poster.
Location
Woodsfield, Ohio

It’s hard to complete the rewards apps.I’m still not sure if its completed or not.I have tried several times.I hope it is completed but don’t have any confirmation.

Your rewards app needs to be easy for consumers friendly even sending this is too long too long-///-////-/////

User's recommendation: Need consumer friendly.

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ID
#3761020 Review #3761020 is a subjective opinion of poster.
Location
Aurora, Colorado
New Reviewer

Issues with the service and the cashier

Cashier talking to other customers about the customer.. the cashier should mind her business and do her job
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ID
#3758412 Review #3758412 is a subjective opinion of poster.
Location
Sumter, South Carolina

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