New Reviewer

Your employees are very rude customers I’ve seen it personally to other people and specially when they do it to me I don’t think it’s right to do it to anybody really

Your employees are very rude customers Ive seen it personally to other people and specially when they do it to me I dont think its right to do it to anybody really that manager of yours at Bay City Murphys gas station is the rudest human being I have ever met she dislikes her self she doesnt like anybody and she is such a fake and Im sorry I dont know the lady and I dont wanna know her but she is very rude to all types of people

User's recommendation: Don’t go to your store to get gas.

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ID
#3743205 Review #3743205 is a subjective opinion of poster.
Location
Houston, Texas
New Reviewer

Because you have the rudest company assisting your company and Bay City I’m talking rude people she’s always mad when you walk in there she has nothing to smile about and if you try to make her smile

So I got to tell you how much rudeness is in Bay City in your store Im trying to tell you Very very very very very rude

User's recommendation: Don’t go to that store if you don’t want to be look down on.

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ID
#3739927 Review #3739927 is a subjective opinion of poster.
Location
Bay City, Texas
Pros
  • Gas
Cons
  • Horrible service
Preferred solution
Let the company propose a solution
New Reviewer

Jamaica complain about the rudeness that the store has in Bay City, TX

You have a store in Bay City, TX at Walmart the the manager She is the most rudest manager I have ever met in my life with everybody and is very prejudiced and I seen it with my own eyes and then the rest of the people that she has there all they do your employees is...
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ID
#3739864 Review #3739864 is a subjective opinion of poster.
Location
Bay City, Texas
Cons
  • Poor customer service
  • Disrespectful
  • Certain employees should be fired immediately
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Resolved: Missing funds

Update by user Jul 05, 2022

Company fixed the issue and I have been provided with full refund.

Original review posted by user Jul 05, 2022
Money was taken off my card was unable to get gass for work which was a HUGE inconvenience wasnt able to speak with anyone who could assist swiftly
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Resolved
ID
#3732693 Review #3732693 is a subjective opinion of poster.
Location
Florence, South Carolina
Loss
$200
Preferred solution
Let the company propose a solution
New Reviewer

I go to the Hixson location at 9:30 PM a customer tells me that they are closed they do not close until 10 PM so I asked the person working there are y’all closed he said yes I said but it’s not 10 o’

He tells me that they are out of gas so theres nothing for them to sell so he closed but hes restocking the drinks and I said youre not closed until 10 oclock. And I need something other than gas and he tells me that he is not here to serve me that its his choice close. Then he persistent makes nod remarks to me because I tell him that it is his job to serve me I need something other than gas. His name is tree in this again is that the Hixson location

User's recommendation: I wouldn’t shop at this place again and I am loyal to this place not anymore!

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ID
#3724129 Review #3724129 is a subjective opinion of poster.
Location
Chattanooga, Tennessee
Pros
  • Good prices
Cons
  • Disrespectful
Preferred solution
Apology

I bought $10 worth of gas and y'all took $50 off of my card I needed my $40 and still have not received it back

Y'all took my money off my card with out my consent I need my $40 back never again will I use my credit card at your gas station again
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ID
#3721550 Review #3721550 is a subjective opinion of poster.
Location
Lexington, North Carolina
New Reviewer

Wrong price

No one answered my call. I sat on hold for at least 10 mins and not a single person picked up. I need to get my money back that was taken from account inaccurately and its important that yall would answer instead of keeping me on hold for 10 mins
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ID
#3704881 Review #3704881 is a subjective opinion of poster.
Location
Doylestown, Pennsylvania

Lied to *** poor service

Got a apology for how I was treated. Fair enough. Alot of companies can't find good help anymore these days. But a Apology from Corporate was fine. Still go their, just haven't ran back into the rude attendant .
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ID
#3704019 Review #3704019 is a subjective opinion of poster.
Location
Bellefontaine, Ohio

Employee mistreatment

Ive been going to this particular location for years and most recently I inquired about my favorite employee, the stores Shift Lead as I had not seen her in several days (shes honestly the only reason my family still goes here). The big, toothless, unkempt cashier and...
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1 comment
#2201602

Slander is spoken, libel is written. If you have anyway of getting in contact with this Kimmie, you should let her know she's being slandered.

ID
#3703042 Review #3703042 is a subjective opinion of poster.
Location
Cleveland, Tennessee
Cons
  • Unprofessional
  • Poor customer service
  • Liable or slander
Preferred solution
Bring the missing shift Lead back for give her a raise

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Rude employees

Update by user Jul 21, 2022

No contact from murphy USA as of today, 7/21/22. I've calledseveral times, emailed, went back and tried talking the store manager.

Turns out the guy who claimed to be manager was in fact NOT a manager. They don't care about their customers.

Update by user Jun 21, 2022

This took place in laurens sc girls name was Amanda on Saturday, June 19, 2022

Update by user Jun 21, 2022

For some reason it states this has been RESOLVED but it has NOT.... so my review still stands!

Update by user Jun 21, 2022

No call or nothing from Murphy USA... Crickets!!!

Original review posted by user Jun 21, 2022
I went to get a carton of cigarettes and the window , which I took a picture, states they are $53.90 a carton and the black girl said they were 63.** I told her the window sign plainly stated $53 and she called manager, which he was a mess too. So they refused to sell them to me. I left, 2 weeks later I stop. Y and the sign is still up and I ask for the cigarettes and she rang the up and I said the window plainly stated 53 and she grabbed the cigarettes and put them back and said she would not serve me and for me to leave.

User's recommendation: Don't buy cigarettes from Murphy's, they falsely advertise and yell at you.

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ID
#3691612 Review #3691612 is a subjective opinion of poster.
Location
Laurens, South Carolina

Complaint.

Y'all's cashier was rude and made me feel in fear for my life and it was scary and her guy friend was standing next to me and stood next to me like he wanted to hit me
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ID
#3686943 Review #3686943 is a subjective opinion of poster.
Location
Houston, Texas

Murphys sucks

Don't get the points Would not let me use the points and I have Called your service number never get answers stay on hold for 30 minutes or more

User's recommendation: Don't get the app.

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ID
#3683512 Review #3683512 is a subjective opinion of poster.
Location
Mary Esther, Florida

Lied to *** poor service

Murphy Usa - Lied to *** poor service
Nothing done, except sorry... Copenhagen promotion going on till end of year, lack of training, or she doesn't care...

User's recommendation: Fire the lady or give her customers courtesy.

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ID
#3680838 Review #3680838 is a subjective opinion of poster.
Location
Bellefontaine, Ohio

Employee name Carmen very rude with elderly longtime customer....about masks

employee name Carmen very rude with elderly lemployee name Carmen very rude with elderly longtime customer...about masksongtime customer...about masks...
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ID
#3670507 Review #3670507 is a subjective opinion of poster.
Location
San Antonio, Texas

Employee name Carmen very rude with elderly longtime customer....about masks

employee name Carmen very rude with elderly longtime customer...about masks...after taking off masks still ask id...i'am 72 years old..have covid concern i'am no kid under 21

User's recommendation: do-not shop at this store while this person( carmen) works at location.

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ID
#3670497 Review #3670497 is a subjective opinion of poster.
Location
San Antonio, Texas