Murphy Usa - Complaint
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified ReviewerThis review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
New ReviewerI get out my car to pump gas and while doing so. I get back in my car bc its cold.
After a minute and being close to done filling up. I get back out of my car. Only to realize the pump had literally been pouring gas out of the hose the whole time! I immediately go and tell the employee.
Not only was she aware of this problem but she was rude (which is not surprising from this employee) as well! She NEVER ONCE apologized or did anything to resolve the problem!! After being told she walked over looked and walked right back away. Half the gas I pumped was wasted on the ground, along with the money I spent!
Im a frequent customer here. So unfortunately, this isnt the first time. That Ive had to deal with her rudeness and lack of doing her job! Which is sad.
However, regardless of the situation its her job to resolve issues while on the clock!
Clearly, she doesnt know how to do that or many other parts of her job. Bc she sucks incredibly bad at it!
User's recommendation: I’d say it depends on what employee is working.
Monetary Loss: $10.
Preferred solution: Let the company propose a solution.
Murphy Usa Pros: Fair cost on tobacco and gas.
Murphy Usa Cons: Horrible service, Horrible people, Certain employees should be fired immediately.
Location: 3948 Grandview Drive, Simpsonville, SC 29680
Thank You for Your Reply! We are processing your message.
Comments
Please avoid publishing any personal information and promotional content
You actually broke the la by getting in teh car. Every state has a law against this.
In teste getting in and out of car can cause a fire.
You failed to monitor your pump. You must pay for any spills you created.