Murphy Usa
Reviews and Complaints
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Verified Reviewer | New York, New YorkResolved: Missing rewards points
My issue with missing rewards points has been resolved with Murphy's USA. All my points were given back. Thank you so much Murphy's USA.
Complaint on employee
On many occasions this one particular employee with red hair on the ends another color in the top had been rude and very disrespectful to me and I observed other customers causing them to leave and not purchase gas etc from your establishment on today she demanded that I give her my pump number and when I told her I couldn't see it where I was standing she refused to serve me has and cigarettes. My daughter then went to the window she didn't ask her for the pump number and allowed her to purchase the cigarettes...
she will have a long line of customers and instead of her assisting the customersshe will go outside lock the door and start wiping down the garbage can bins and leave the customers standing in line until she finish wiping down the bins... then when you talk to her she closes the window in your face and refuse to serve the customers and then she uses profanity at you.
And then get on her cellphone and start holding a full blown conversation.. this is in Carthage, Ms.
User's recommendation: Don't go there
Didn’t get points
One of your employees has refused to sell me cigarettes im a 65 year lady he said that he can’t sell me a carton of cigarettes by order of the manager
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Verified ReviewerNot happy with Galveston gas station 6:43pm
User's recommendation: Do not waste your time the pumps don’t work out side you have to go inside any have to give an amount in stead of filling up!
Rude cashier at Store #7675
I was standing behind 2 customers and when it was my turn the cashier, Georgeanna, said to a second staff person who was starting to work, "tell her she was standing in the wrong line." Had she told me directly, ma'am, that's the line over there, I would have moved. When I finished my transaction with the nice cashier, Gregorio, as I was leaving I looked at her name badge and she said, "Let me show you the sign that says where you stand." I followed her and she showed me the sign and said there was a sign upon entering both doors.
I said, well I didn't hear you tell the customer in front of me that he wasn't standing in the right place either, to which she said, He was here before you. I shouted, Oh my goodness, You Lie! and I left.
Super super rude and I promise you I will NEVER return to your gas station. I'm so upset.
User's recommendation: do not spend your money at Murphy's
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Verified ReviewerAccount issues
Preferred solution: Wanting to be able to access my account
I didn't get my reward points
Preferred solution: The 50 points you advertised
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Brownsville, TexasPoints taken away
User's recommendation: Keep an eye on your points
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Waveland, MississippiPulling products off the shelf for no purchase
Preferred solution: I would like to get the free Coke Zero advertisement next time available.
User's recommendation: Murphy perks are great when employees don’t pull them off shelf especially for gas perks.
To change my phone number
I have a question
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Verified Reviewer | Naples, FloridaIf you only pump 10 gals.of you 20 gal. Max, you loose the other 10 gals.(why).most car only have a 16/18 gal. Tank. seems like you’re deceiving the consumer.
User's recommendation: Watch their reward program it’s not fair
Wreck, need camera footage
Broken pump
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Rewards program isn’t fair, it’s fooling the consumer.