Resolved
Darrell S Uki

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New York, New York

Resolved: Missing rewards points

Updated by user Sep 12, 2023

My issue with missing rewards points has been resolved with Murphy's USA. All my points were given back. Thank you so much Murphy's USA.

Original review Sep 08, 2023
I am missing several hundreds of reward points. This has recently happened. I have not used any of them. I don't know the exact date or exact quanity missing. Please help me with information about how many points the date and how this happened. Thank you so much. Darrell Scott
View full review
Jabari Eab
map-marker Doylestown, Pennsylvania

Complaint on employee

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

On many occasions this one particular employee with red hair on the ends another color in the top had been rude and very disrespectful to me and I observed other customers causing them to leave and not purchase gas etc from your establishment on today she demanded that I give her my pump number and when I told her I couldn't see it where I was standing she refused to serve me has and cigarettes. My daughter then went to the window she didn't ask her for the pump number and allowed her to purchase the cigarettes...

she will have a long line of customers and instead of her assisting the customersshe will go outside lock the door and start wiping down the garbage can bins and leave the customers standing in line until she finish wiping down the bins... then when you talk to her she closes the window in your face and refuse to serve the customers and then she uses profanity at you.

And then get on her cellphone and start holding a full blown conversation.. this is in Carthage, Ms.

View full review

User's recommendation: Don't go there

Dolores Z Mma
map-marker Mobile, Alabama

Didn’t get points

Could not enter my reward number in the pump to get my extra points last night. Entered it on the inside when purchasing gas and therefore didnt get the extra 10 cents off a gallon.
View full review
Anonymous
map-marker Tampa, Florida

One of your employees has refused to sell me cigarettes im a 65 year lady he said that he can’t sell me a carton of cigarettes by order of the manager

One of your employees refused to sell me a carton of cigarettes and this is not the first time he said that the manager told him he cant sell them by the carton
View full review
Winnifred A She

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Not happy with Galveston gas station 6:43pm

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I dont know whats wrong with your pumps but I do know that there were three employees behind the counter and only one was working . and I cant get gas because it keeps saying see attendant and the guy cant tell me why?
View full review

User's recommendation: Do not waste your time the pumps don’t work out side you have to go inside any have to give an amount in stead of filling up!

Adarian Kkx
map-marker Houston, Texas

Rude cashier at Store #7675

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I was standing behind 2 customers and when it was my turn the cashier, Georgeanna, said to a second staff person who was starting to work, "tell her she was standing in the wrong line." Had she told me directly, ma'am, that's the line over there, I would have moved. When I finished my transaction with the nice cashier, Gregorio, as I was leaving I looked at her name badge and she said, "Let me show you the sign that says where you stand." I followed her and she showed me the sign and said there was a sign upon entering both doors.

I said, well I didn't hear you tell the customer in front of me that he wasn't standing in the right place either, to which she said, He was here before you. I shouted, Oh my goodness, You Lie! and I left.

Super super rude and I promise you I will NEVER return to your gas station. I'm so upset.

View full review

User's recommendation: do not spend your money at Murphy's

Justin W Zgh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Account issues

Hey I'm having issues logging into my account and seeing my points every time I go to. A gas pump it says you have to set up your account but it's been set up and it's says I have points when I go to the pump but it won't let me login to see how much I have or to really do anything the number with the account is 865441****
View full review

Preferred solution: Wanting to be able to access my account

Kevin M Kvd

I didn't get my reward points

Bought 3 12 oz. Monsters and didn't get my 50 points...so I tried to call and got nothing done so I'm trying this...to see if I can get my points that you owe me
View full review

Preferred solution: The 50 points you advertised

Leonel L Zum

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Brownsville, Texas

Points taken away

I have not used my points and for some reason. They've been taken away. Says I claimed my points on a day I didn't pump gas.
View full review

User's recommendation: Keep an eye on your points

Laura H Vxb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Waveland, Mississippi

Pulling products off the shelf for no purchase

Murphy Usa - Pulling products off the shelf for no purchase
I went to purchase my usual Red Bulls for the morning and realized that all the Coke Zero products that are advertised today for Enjoy a free 20oz. Coke Zero on National Coke Day! was all pulled off the shelf. I feel do not advertise it if you do not want to participate in the Murphy perks, but because of that I choose not to buy anything in store as I usually do and choose to drive to Picayune for purchase when I leave work. Just sad how employees pull things off shelf thats advertised. I wouldnt have got gas beforehand if I knew this also.
View full review

Preferred solution: I would like to get the free Coke Zero advertisement next time available.

User's recommendation: Murphy perks are great when employees don’t pull them off shelf especially for gas perks.

Angelia R Wlk
map-marker Bellevue, Washington

To change my phone number

Calling to change my cellphone number instructions or help to change my number what is the process to get my number changed
View full review
Anonymous
map-marker Los Angeles, California

I have a question

I'd like to know when I will be getting my final paycheck I quit my job at Murphy's USA I'm pampa tx on October 5th
View full review
Lamesha Opm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Naples, Florida

If you only pump 10 gals.of you 20 gal. Max, you loose the other 10 gals.(why).most car only have a 16/18 gal. Tank. seems like you’re deceiving the consumer.

Not being able to carry over the remaining gowns. If you only use 10 what is the other 10 going to go to.
View full review

User's recommendation: Watch their reward program it’s not fair

1 comment
Lamesha Opm

Rewards program isn’t fair, it’s fooling the consumer.

Lannah Ixw
map-marker Tyler, Texas

Wreck, need camera footage

I was in a wreck where a girl slammed on her brakes for no reason, causing me to hit the back of her car. She claims that it was my fault. I need the camera footage from the Murphy gas station on troup hwy in Tyler Texas, so I can prove I was not responsible for the accident.
View full review
Joneisha Xwf
map-marker Houston, Texas

Broken pump

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Customer service does not answer their phone. What a joke! Waste my time trying to report a broken pump!
View full review