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Verified Reviewer
New Reviewer

Cashier hiding with doors locked

Needed to get a receipt but the cashier had the doors locked we thought she was in the bathroom and waited for about 20 minutes then we looked through the window because we thought something was wrong. As I looked through the window I could see her hiding behind the cash register on her phone and eating a sandwich. Arden NC
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4 comments
#2178142

Sounds like she was on her lunch break, which her superiors may have authorized. Patience is a virtue. You don't mention what time you went.

#2177212

So the place was closed genius.

#2178235
@Oma Zsi

Open sign on and 4:30 in the afternoon

#2185699
@PissedConsumer2178235

The OP never stated the time.

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ID
#3526919 Review #3526919 is a subjective opinion of poster.
Location
Mount Juliet, Tennessee
New Reviewer

Racial

I visited the gas station store 3-4 times a week. The gas is much lower than local competitors and is conveniently located. Each time I enter the store portion, there is a female employee who is wearing a confederate flag sweatshirt. I think this is inappropriate and sends the wrong message to several black patrons who frequently visit the store. The store is Murphy Gas Station 3030 Edgewood road in Cedar Rapids, Iowa next to Walmart. Come on this 2022.
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ID
#3515590 Review #3515590 is a subjective opinion of poster.
Location
Cedar Rapids, Iowa
Pros
  • Good gas prices
Cons
  • Certain employees should be fired immediately
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Gas high

Payed for gas at pump wouldnt add my points so i called murphy and they saying that they cant add point even though i had my receipt just another way the gas companies get you
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ID
#3483981 Review #3483981 is a subjective opinion of poster.
Location
Lancaster, South Carolina
Cons
  • No points
New Reviewer

Y'all are still holding my $75

Stopped and got gas and you guys held $125 and I use 50.01 in gas and been waiting on you guys to reimburse me my $75 so I can lock my card back you guys still havent sent the rest of my money back
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ID
#3483429 Review #3483429 is a subjective opinion of poster.
Location
Monroe, Louisiana
Loss
$75
Preferred solution
I would like to get what I’m owed back.

Employee stoled 5 dollars

I have your employee 720pm at the USA gas station on south El Monte i gave him 25.00 dollars bought a coke for 2.91 and my gas came to 17.09 when I confronted him he said no u gave me 20 I told him I gave him 25.00 and he check the cameras I dont know what kind of...
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11 comments
#2177047

This child keeps giving me a thumbs down because I hurt their feelings.

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ID
#3476701 Review #3476701 is a subjective opinion of poster.
Location
Lakewood, California

Germ passing cashier

with covid still around, the cashier with missing teeth was wiping her nose with her shirt sleeve, gross and completely unacceptable. Few days prior. a black cashier was over charging people with credit cards.

User's recommendation: go to any other gas station.

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ID
#3464703 Review #3464703 is a subjective opinion of poster.
Location
Louisville, Kentucky
New Reviewer

Stolen rewards points

Someone used 200 of my reward points without my permission. I did not give anyone permission to use my points. I need to find out how I can get those back. Please have Someone contact me as soon as possible please? I look forward to hearing from someone in the very near future.
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ID
#3455829 Review #3455829 is a subjective opinion of poster.
Location
Festus, Missouri
Preferred solution
I would like to get my 200 rewards points back please. I would also like to know how I can prevent this in the future.

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Verified Reviewer
New Reviewer

Reset password

I need help resetting my password for my Murphy's account Can y'all please help me rest my password please
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ID
#3427048 Review #3427048 is a subjective opinion of poster.
Location
Rockdale, Texas
Pros
  • Great service
  • Good gas good prices
  • Good prices
Preferred solution
Reset password
New Reviewer

For 3 tuesdays I went and they don't have 305 menthol 100s

Im disabled Im pissed that I was told that they get cigarettes delivered on Tuesday, I have gone 3 tuesdays and they dont have any 305 menthol 100s . Got 2 cartons the last time so I wouldnt go so often and I had to go to a supermarket and thats a lot of walking. I need the cartons . Please deliver more , or many they should put a limit on the amount of cartons they sell , even if its someone they know. Im really pissed off when I wait in line to find out they dont have any.
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ID
#3413460 Review #3413460 is a subjective opinion of poster.
Location
Florida City, Florida
Pros
  • Good prices
Cons
  • Poor customer service
Preferred solution
Let the company propose a solution
New Reviewer

They took my reward phone with me tell them

They took my points off my account with out my permission I ask for my point back and they said no and I didnt want to use my points

User's recommendation: I want my points back.

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ID
#3401328 Review #3401328 is a subjective opinion of poster.
Location
Fayetteville, North Carolina
Pros
  • Gas
Cons
  • Horrible service
Preferred solution
1000 points back

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Verified Reviewer
New Reviewer

Complaint

I was told that I had to spend $50.00 or more if I was going to pay with $100i was getting gas and a couple of other items which totaled 38.00. So I guess my money is not good enough for them so I will take my business else where. I will not trade with this company any longer and will post this on Social media and News stations.

User's recommendation: Do not do business with them if that's how they are doing business.

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ID
#3387092 Review #3387092 is a subjective opinion of poster.
Location
Fort Worth, Texas
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

They could've just told me if they didn't want my business!

Update by user Mar 05, 2022

When I go in unnoticed on foot the machines are on but if they see my vehicle pull up the machines are off

Original review updated by user Mar 05, 2022
I used to go several times a week for a fountain soda. Then one day, they said they're out of soda and their machine no longer accepted my card. I got the feeling they didn't want me back even though I'm very friendly. I went back a few months later, a few days ago, and they rushed to turn the soda machines off again and didn't look at me! Seriously?? Even other customers couldn't get their soda cuz they turned the machines off cuz of me! Yeah, forget Murphey's! I go to another place now and they're grateful for my business! I went in again when they couldn't see my vehicle pull up and the soda machine was back on. Lol. How immature and unprofessional. You all should know this. Brand new store too.

User's recommendation: Avoid Murphey's gas stations! Go elsewhere.

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ID
#3384675 Review #3384675 is a subjective opinion of poster.
Location
Albuquerque, New Mexico
Cons
  • Horrible people
  • Rude employees
Preferred solution
Let the company propose a solution

Points taken away

Got back 80 of my 240 points taken away. For some reason after 5000 points it auto selects how to screw you. Great being your customer Murphy
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ID
#3360199 Review #3360199 is a subjective opinion of poster.
Location
Houston, Texas
New Reviewer

To file a complaint

Original review updated by user Feb 10, 2022
I was chased out of your store by a worker. I called for her name the other worker hung up in my face. Do not go to Murphy's. I was literally chased out the store by a worker
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1 comment
#2177214

More to this story obvously.

ID
#3331157 Review #3331157 is a subjective opinion of poster.
Location
Alexandria, Louisiana
Pros
  • Mean at heck there are no pros
Cons
  • Certain employees should be fired immediately
  • Rude employees
Loss
$20
Preferred solution
Apology
New Reviewer

I pulled up to get gas and they was closing and was not supposed to close until 11:30pm est.

I was headed inside to pay for the gas I needed and the girl told me that they were closed And wouldnt serve me. The girl was rude and thats not good customer service. Just because of her Murphy USA lost business

User's recommendation: Unlikely.

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ID
#3313206 Review #3313206 is a subjective opinion of poster.
Location
Florence, South Carolina
Preferred solution
I was almost out of gas and had to risk running out because of someone who doesn’t want to do their job